My insurance company is driving me batty. My case manager was very upset when the appeal was denied. He called the medical review department and asked why. He told them this is our test patient. Hard to do a test if you keep denying her.
Their reply was the records weren't complete. He viewed them prior to submitting so he knew they were. He got with the insurance coordinator at the surgeon's office and they worked together to set them up before resubmitting them. I told him I had been told I couldn't submit again for a year. He said "They will get over it"
Ummm ok that is on you lol.
Anyway out is back before the medical committee people and they didn't just out right cancel it. So I guess will see how it goes. I really don't know what's what right with this process. 8 people have 8 different answers and if you ask them twice they will have yet different answers.