Originally Posted by
DesertGal
Yes, we have paid everything and in fact, HE owes us money. A week and a half before surgery at my last appointment, the gal who weighed me told me I needed to bring in $1400. in the following week. $925. was for the surgeon and the rest was for his brother, the anesthesiologist. When I asked "WHY", I was told that THAT was their policy. I had to attend a mandatory meeting with my husband a few days after that. Otherwise no surgery the following week. I had never been told ANY of this in the 3 months of previous visits to the office. And at this time, the girl told me that IF there were to be a reimbursement, $500. would NOT be returned, because that is what "the program" costs. The what? What program? No one ever said I had to pay for a damn program. I pay my co pays each and every visit to this guy. I checked with my insurance immediately and the woman there said she had NEVER heard of that, especially because our insurance covered the surgery. I felt like a complete idiot when she asked me "WHY" did he require the money, and I told her "I have no idea." None was given to me.
Yesterday, my husband called their office and asked WHEN we'd be getting our refund. First they played dumb. Then they put him on hold and came back and said they don't mail those out. I'd have to go in and get the money. They brought up this $500. BS and I heard him ask "What exactly is THIS PROGRAM?" Then he told them they were scamming people. (I was crawling under the recliner about now.) When he hung up, I asked him "Ok, so what is 'the program?" He said they couldn't even tell him... something about "well you can get your protein drinks through us" and some other nonsense. And the ISOPURE they carry? They charge $5.00 a bottle. I bought one the day I left there when we had to pay our $1400. and GNC sells it for $3.99 a bottle. Some program.
This is why I asked about seeing who else can take over my blood work. ( I have the lab paperwork that I am supposed to have done in July, and I made a copy for future reference to have on hand to show whoever I decide to see for this from now on.) I DO NOT want to go back to these people. I feel like I've been taken (not to mention the horrible support group (loose term) that I went to on Monday.
Bookmarks