Cigna denied my surgery. I had the lap-band in 2007 that was paid with insurance from a previous job and was done by a different doctor and hospital than the one I have now. Cigna says that I was non-compliant with the lap-band and therefore, they will not pay for the sleeve. That is crap. They don't even know anything about my experience with the band. They don't know about all of my fills, all of my visits to the doctor and hospital that is an hour away from my home. They don't know how much weight I lost with the band or any of the complications I had. I called Cigna and wanted an explanation. I wanted to talk to the person that made the decision that I was non-compliant and was told that that department does not take phone calls. I can file an appeal. I have done everything that is required by them to have bariatric surgery and have been working on everything since January. I am so frustrated with my doctors office and just feel like a number and not a person. I will file an appeal, but is this God’s way of saying that I don’t need this surgery? I have prayed and prayed about this and keep hitting obstacles. I am so disappointed .
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