Hi Clairep I had a AWESOME experience with dr Ariel Ortiz! I have 3 gfs who recommended him.. Everyone at the OCC were fabulous . I called since I been back with a couple of minor concerns spoke to the dr and was assured I was fine �� they called me the other day just to see how I was doing! My own Family Dr don't do that lol.. You are in safe hands! I have anxiety and panic disorders so traveling from Canada to Tijauna was really big!! Scared to death till I got there! The staff at the Marriott treated me like I was a queen �� any questions feel free to ask. I'm doing great 12 days Post Op other then poops lol which I'm told is completely normal. I went back to work 1 week after surgery he's fantastic! I've NEVER heard a complaint from anyone I have seen on blogs etc .